Título Examining the dynamics of pro-social rule-breaking among grassroots public servants
Autores Khan N.U. , Zhongyi P. , Alim W. , Han H. , ARIZA MONTES, JOSÉ ANTONIO
Publicación externa No
Medio HUMANITIES & SOCIAL SCIENCES COMMUNICATIONS
Alcance Article
Naturaleza Científica
Cuartil JCR 1
Cuartil SJR 1
Web https://www.scopus.com/inward/record.uri?eid=2-s2.0-85196498962&doi=10.1057%2fs41599-024-03305-w&partnerID=40&md5=83d705489d57374ac8b8d0a5a331d3f7
Fecha de publicacion 01/01/2024
Scopus Id 2-s2.0-85196498962
DOI 10.1057/s41599-024-03305-w
Abstract Understanding contemporary organizations hinges on the comprehension of rules and rule behavior. This scholarship explores the idea of employees rule-breaking for pro-social reasons. It challenges the belief that workplace rule violations are only motivated by personal gain and self-interest. Through two surveys conducted among grassroots civil servants working in public welfare programs, this research delves into the impact of social, relational, and bureaucratic factors on employees’ attitudes and behaviors toward pro-social rule-breaking. The study discovered that when individuals receive social support and witness co-workers’ rule-breaking, they are likelier to exhibit pro-social rule-breaking attitudes and behaviors. In contrast, organizational structure variables bureaucratic centralization and formalization and disciplinary control factors bureaucratic rule-breaking punishment and the certainty of detection diminish employees’ willingness to break the rules for pro-social reasons. The findings highlight the importance of recognizing social, relational, and bureaucratic organizational attributes to better understand pro-social rule-breaking among grassroots civil servants in public sector welfare agencies. © The Author(s) 2024.
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