Title Cruise hotel sustainable supplier management using a grey-based decision support framework
Authors YAZDANI, MORTEZA, ARIZA MONTES, JOSÉ ANTONIO, ARJONA FUENTES, JUAN MANUEL, Radic, Aleksandar
External publication No
Means JOURNAL OF TRAVEL & TOURISM MARKETING
Scope Article
Nature Científica
JCR Quartile 2
SJR Quartile 1
Web https://www.scopus.com/inward/record.uri?eid=2-s2.0-85189203481&doi=10.1080%2f10548408.2023.2285927&partnerID=40&md5=3efa429084173c0b7f6813ac6f3a66da
Publication date 03/05/2024
ISI 001195510800009
Scopus Id 2-s2.0-85189203481
DOI 10.1080/10548408.2023.2285927
Abstract This study aims to explore the performance of suppliers in the tourism and traveling sector. Therefore, we designed a case study in a cruise hotel and developed a team of experts to evaluate the existing suppliers. To rate suppliers, a grey multi-criteria decision-making (G-MCDM) platform is built to encounter the best-performing suppliers. CRITIC (CRiteria Importance Through Inter-criteria Correlation) and CoCoSo (combined compromise solution) methods are used. The results demonstrate that Food suppliers and Interior design maintenance services are selected as the best-performing actors in supply chain while suppliers for chemical cleaning materials are is rated as the worst.
Keywords Combined compromise solution (CoCoso); cruise hotel; criteria importance through Inter-criteria correlation; decision making (CRITIC); grey values; ranking; supplier performance; sustainability; supply chain; sensitivity analysis
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