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Title Cruise hotel sustainable supplier management using a grey-based decision support framework
Authors YAZDANI, MORTEZA, ARIZA MONTES, JOSÉ ANTONIO, ARJONA FUENTES, JUAN MANUEL, Radic, Aleksandar
External publication No
Means J. Travel Tour. Mark.
Scope Article
Nature Científica
JCR Quartile 1
SJR Quartile 1
Web https://www.scopus.com/inward/record.uri?eid=2-s2.0-85189203481&doi=10.1080%2f10548408.2023.2285927&partnerID=40&md5=3efa429084173c0b7f6813ac6f3a66da
Publication date 03/05/2024
ISI 001195510800009
Scopus Id 2-s2.0-85189203481
DOI 10.1080/10548408.2023.2285927
Abstract This study aims to explore the performance of suppliers in the tourism and traveling sector. Therefore, we designed a case study in a cruise hotel and developed a team of experts to evaluate the existing suppliers. To rate suppliers, a grey multi-criteria decision-making (G-MCDM) platform is built to encounter the best-performing suppliers. CRITIC (CRiteria Importance Through Inter-criteria Correlation) and CoCoSo (combined compromise solution) methods are used. The results demonstrate that Food suppliers and Interior design maintenance services are selected as the best-performing actors in supply chain while suppliers for chemical cleaning materials are is rated as the worst.
Keywords Combined compromise solution (CoCoso); cruise hotel; criteria importance through Inter-criteria correlation; decision making (CRITIC); grey values; ranking; supplier performance; sustainability; supply chain; sensitivity analysis
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